Operations360 // Service Portfolio

Our Services

As our name suggests, our scope is to improve all facets of our clients operations. Our team has extensive experience in trainings, business process reengineering, outsourcing, IT solutions research and surveys, and custom software development, alongside full-lifecycle management consulting.

PILLAR 01 // CAPACITY BUILDING CERTIFICATION & APPLIED

Professional & Corporate Trainings

Extensive practitioner-led training programs and exam preparation modules designed to upskill operational, engineering, and project management teams.

Supply Chain
  • • APICS CSCP
  • • Inventory Management
  • • Logistics & Transport
  • • Warehousing
  • • Procurement & Vendor Mgmt
Project Management
  • • PMP® Preparation
  • • CAPM® Preparation
  • • MS Project
  • • Oracle Primavera
Industrial / Production
  • • LEAN / Toyota Production
  • • LEAN for Services
  • • Operations & Production
  • • Scheduling & Facility Layout
  • • Theory of Constraints
PILLAR 02 // WORKFLOW ARCHITECTURE AS-IS TO TO-BE

Business Process Reengineering (BPR)

Fundamental rethinking and radical redesign of core business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed.

  • → End-to-end value stream mapping (VSM) and bottleneck elimination.
  • → Cross-functional handoff reduction and standard operating procedure (SOP) codification.
  • → Cycle-time compression and resource utilization balancing.
  • → Organizational change management and KPI dashboard alignment.
PILLAR 03 // MANAGED OPERATIONS SLA-GOVERNED

Strategic Outsourcing

Customized operational and process outsourcing solutions that allow enterprises to focus on core strategic growth while maintaining strict quality and cost control.

  • → Core vs. non-core operational activity evaluation and make-vs-buy modeling.
  • → Vendor selection, SLA architecture, and contracting governance.
  • → Dedicated functional support for supply chain, procurement, and PMO execution.
PILLAR 04 & 05 // INTELLIGENCE & SYSTEMS EMPIRICAL DATA

IT Solutions Research & Surveys

Vendor-neutral IT solutions research (ERP, WMS, MRP, and analytics platforms) combined with rigorous empirical surveys to ground operational decisions in real data.

  • → Enterprise software requirements gathering, RFQ drafting, and system evaluation.
  • → Market, customer, supplier, and organizational climate surveys.
  • → Quantitative statistical analysis and executive feasibility studies.
PILLAR 06 // SOFTWARE ENGINEERING BUILD & INTEGRATE

Custom Software Development

Bespoke software engineered around the way your operations actually run, delivered by a team with Silicon Valley and enterprise software experience.

  • → Bespoke web and enterprise applications designed around your workflows.
  • → Solution architecture, QA, and data migration for large system rollouts.
  • → AI- and blockchain-enabled solutions for automation, forecasting, and traceability.
  • → Integration with ERP, WMS, and supply chain platforms.
PILLAR 07 // TECH CAPACITY HANDS-ON & APPLIED

Software & Emerging-Tech Trainings

Practitioner-led programs that upskill engineering and business teams on modern software practice and the technologies reshaping operations.

Software Craft
  • • Clean Code & Design Patterns
  • • Software Architecture
  • • Testing & QA
  • • DevOps & CI/CD
Artificial Intelligence
  • • ML Foundations
  • • Generative AI & LLMs
  • • AI for Operations
  • • Data Analytics
Blockchain
  • • Blockchain Fundamentals
  • • Smart Contracts
  • • Supply Chain Traceability
  • • Enterprise Use Cases